Frequently Asked Questions

Yes, we are licensed by the Monetary Authority of Singapore (MAS) and governed under the Money-Changing and Remittance Businesses Act to provide money-changing services. Our license number is M No. 005886. We are listed in the MAS financial institutions directory at https://eservices.mas.gov.sg/fid.

The FXC Kiosk is our flagship one-way currency exchange machine that allows you to exchange up to 16 foreign currencies for Singapore Dollars. On the other hand, the FXC Plus is a two-way currency exchange machine that allows you to buy up to 12 foreign currencies and sell up to 16 foreign currencies for Singapore Dollars.

Option 1: Buy foreign currencies (Cash payment)

Step 1: Select foreign currency

Step 2: Select amount to be exchanged

Step 3: Make payment by inserting Singapore Dollars

Step 4: Collect foreign currencies and receipt

 

Option 2: Buy Singapore Dollars (Cash payment)

Step 1: Insert foreign currency note

Step 2: Confirm transaction

Step 3: Collect Singapore Dollars, coins and receipt

 

Option 3: Buy and self-collect foreign currencies via FXchange mobile app

Step 1: Select foreign currency and amount

Step 2: Make payment and you will receive a QR code

Step 3: Tap the QR code at FXC Plus machine

Step 4: Collect the foreign currency and receipt

The FXC machine currently accepts payment via cash

The FXC machine operates 24 hours, 7 days a week so you can exchange currencies anytime!

Yes. Our exchange rates are as competitive as physical money changer shops in the CBD area.

Our FXC Plus (Two-way) machines are located at:

  • B1-K200, Jewel Changi Airport
  • B1-K206, Jewel Changi Airport
  • 04-K200, Jewel Changi Airport
  • Seletar Airport
  • 7-Eleven @ 313 Somerset
  • 7-Eleven @  NEX Serangoon

Our FXC Kiosk (One-way) machines are located at more than 50 hotels and tourism hotspots in Singapore:

  • Capri by Fraser Changi City, Singapore
  • Carlton Hotel
  • Concorde Hotel Singapore
  • Copthorne King
  • Crowne Plaza Changi Airport
  • Days Hotel at Zhongshan Park
  • Fairmont Hotel
  • Four Points by Sheraton Singapore, Riverview
  • Grand Mercure Roxy
  • Hilton Garden Inn Singapore Serangoon
  • Hilton Hotel Singapore
  • Holiday Inn Express Clarke Quay
  • Holiday Inn Express Singapore Katong
  • Holiday Inn Singapore Atrium
  • Holiday Inn Singapore Orchard City Centre
  • Hotel Jen Orchard Gateway Singapore
  • Hotel Jen Tanglin Singapore
  • ibis Singapore Novena
  • Ibis Singapore on Bencoolen
  • Ibis Styles Singapore on Macpherson
  • Intercontinental Singapore
  • JW Marriott Hotel Singapore South Beach
  • M Hotel Singapore
  • M Social
  • Marriott Tang Plaza
  • Mercure Singapore Bugis
  • Mercure/Novotel on Stevens
  • Novotel Singapore Clarke Quay
  • Orchard Hotel Singapore
  • Pan Pacific
  • Park Royal Beach Road
  • Park Royal on Kitchener
  • Park Royal on Pickering
  • Ramada Singapore at Zhongshan Park
  • Resorts World Sentosa (Festive Hotel)
  • Resorts World Sentosa (Hard Rock Hotel)
  • Shangri-La Hotel
  • Shangri-la’s Rasa Sentosa Resort & Spa
  • Sofitel Singapore City Center
  • Studio M
  • Swissotel The Stamford
  • The Fullerton Bay Hotel Singapore
  • The Fullerton Hotel Singapore
  • The Westin Singapore
  • Village Hotel Sentosa
  • Yotel Singapore Orchard